What is Culture?

Dealing with the

hard and the soft stuff

Business Analysis

NOTE CHANGE IN VENUE 

We are now meeting at George Brown College Casa Loma Campus due to construction.

Event Particulars

Date: Wednesday, January 20, 2016

Time: 5:30 – 8:00 pm

Registration / Networking: 5:30 – 6:15 pm

Newcomers/About Us: 6:00 - 6:15 pm

Brainstorming: 6:15 - 6:25 pm

Chapter News: 6:25 – 6:30 pm

Presentation: 6:30 – 8:00 pm

Location 

Room E321 

160 Kendal Avenue

Toronto, ON  M5R 1M3

George Brown College

Casa Loma Campus

Map

Transportation

Dupont TTC Subway Station 400 Meters from entrance.  Paid parking and street parking in area.

160 Kendal Avenue

Peter Drucker‘s famous quote “Culture eats strategy for breakfast” could not be more true than in the world of business change. Today we could add “Culture feeds on structure all day long” meaning that, no matter how well you design your processes and your capabilities, a cultural gap will ultimately eat away at and destroy any hope of real sustainable change. To mitigate this challenge, the cultural requirements must be considered along with the structural business change, designed in from the outset and purposefully implemented and managed on a continuing basis.

Instead of waiting until we design processes and capabilities and then stressing over a lack of adoption or buy-in, a new approach is emerging. This method determines the desired behaviours by process role, derives needed values, beliefs and assumptions and establishes an approach to turn these into habits. This ‘soft stuff’ must occur at the same time as determining the desired structural changes (‘hard stuff’) by actively designing a holistic solution that will deal with both.

This session will show what it takes to build cultural transition into our existing business change methodologies.

• The un-stickiness of change
  
• Process-centric change projects – structural and cultural
  
• Determining desired behaviours
  
• Designing supportive cultural solutions
  
• Making it stick

Sasha Aganova, MBA 

is the Managing Partner of 

Process Renewal Group. 

She brings breakthrough results to the Business Process Management arena by integrating cultural development into the methodology. She is an expert in BPM and Continuous Improvement with over 15 years' experience in leading large scale process improvement initiatives, establishing Business Process Management best practices and developing the overall process Architecture in various business environments and industries. Sasha has helped some of the largest Canadian and international companies to evaluate and implement BPM.

Process Renewal Group – enhancing your ability to deliver sustainable business results