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  • Workshop - Business Process Management - A How-To, Saturday, 28-Sep, 9 AM to 12 PM

Workshop - Business Process Management - A How-To, Saturday, 28-Sep, 9 AM to 12 PM

  • 28 Sep 2019
  • 9:00 AM - 12:00 PM
  • 146 Kendal Avenue, Toronto, Ontario


Registration is closed

Business Process Management
A How-To

September 28, 2019

9 AM to 12 PM


You have been asked to analyze business processes in your organization. You may be looking to:

  • determine which processes are prime candidates for robotic process automation or cognitive process automation
  • compile a list of processes that no longer deliver the intended business value
  • propose processes that can be eliminated as a result of merging functional departments
  • determine whether to outsource a function due to downgrading an enterprise capability
  • other business processes within your organization or domain

Join us as we introduce the fundamentals of business process management in this how-to workshop on September 28, 2019 starting at 9 AM.

You will learn to assess both the strengths and weaknesses of existing business processes, and assess the links between strategies and processes.

You will walk away with an understanding and appreciation of the importance of business process management (BPM) to the organization. You will be able to start using business process management techniques to analyze, redesign, improve, and build documents – analysis, specifications, and models – of business processes.

The understanding and appreciation you will acquire will deliver you a greater comfort and confidence to participate in analyzing business processes for improvements, be less uncertain, and clearly show how business process management leads to the delivering of better business outcomes.


  • Introduction to BPM
  • Process Modeling
  • Process Analysis
  • Process Design
  • Process Performance Management


  • Consultants advising clients in planning and decision-making.
  • Team members actively involved in software or business data who consistently find business processes a part of their development and deliverables.
  • Roles that are proposing / planning Information Technology (IT) changes and or acquisitions.
  • Team leaders and management who are seeking to bring consistency, discipline, and accountability into their decision-making processes.
  • Business analysts, project analysts, product analysts, data analysts, and other analysis roles who recognize the opportunities and necessity of including business process management skills as part of their skills competencies in our current fast moving marketplace.


3 hours


146 Kendal Avenue

Toronto, Ontario


David Vrbanek

Senior Business Analyst



Workshop duration: 3.00 hours

IIBA CDU / PD credit hours: 3.0 credits

Chapter Member Price: $175

Non-Member Price: $225


Workshop is eligible for IIBA® Professional Development (PD) credit hours and CDU credits.


  • Refreshments and lunch not included
  • Workshop eligible for IIBA® PD and CDU credits
  • Location near subway station


  • IIBA Toronto Full Membership requires being member of IIBA International and IIBA Toronto
  • IIBA Toronto Chapter Subscription also available

Payment Policy

Workshop fees must be paid upon registration in the workshop prior to attending. Pricing, registration terms, and conditions are subject to change without notice.

For credit card payments, charges will be in the currency of the country where the class takes place and will be converted by the credit card company. IIBA Toronto Chapter is not responsible for fluctuations due to exchange rates. Taxes will be applied to the payment where applicable.

IIBA Toronto Chapter reserves the right to make changes to the workshop program described or to cancel the workshop at any time without notice or liability. The Chapter's sole liability will be limited to the refund of registration fees paid in respect of the workshop and the Chapter shall not be responsible for any incidental or consequential loss arising whatsoever. The Chapter will endeavor to give enrollees as much advance notice as possible of any change to the workshop program or registrant’s enrollment.

Registration Fee

The registration fee covers workshop materials only. Refreshments and lunch is not included and is the responsibility of the registrant. Parking is not included.

Refund Policy

Cancellations will be allowed prior to 7 days of the workshop start date and a full refund will be issued. Cancellations will not be permitted within 7 days of the workshop start date; however, substitutions will be permitted. It is up to the registrant to find and arrange a substitute. The Chapter will process the substitution by changing the registrant name but is not responsible for any financial transactions between the registrants.

No refunds will be issued within 7 days of the workshop start date. If a registrant does not attend the workshop and has not given adequate notification, it will result in full forfeiture of the registration fee.

If you are unable to attend the workshop, or have comments or questions, please contact president@iibatoronto.org.


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